Terms and Conditions - Flat Clearance West Ham

Welcome to Flat Clearance West Ham. These Terms and Conditions govern your use of our services. By accessing or using our services, you agree to comply with and be bound by these terms.

1. Introduction

Flat Clearance West Ham provides professional clearance services for flats in West Ham and surrounding areas. These terms outline the rules and regulations for using our services. Please read them carefully.

2. Definitions

Service Provider: Flat Clearance West Ham.
Client: Any individual or entity seeking services from us.
Services: Includes flat clearance, removal, cleaning, and related services.

3. Services Provided

We offer a range of services to assist clients with the clearance of flats, including:

Removal of furniture and personal belongings
Cleaning and disposal of waste
Assistance with packing and unpacking
Recycling and donation of items where possible

4. Client Responsibilities

Clients must ensure the following:

All items to be cleared are within the agreed-upon area.
Access to the property is available at the scheduled time.
All valuable or sensitive items are removed or secured before our team arrives.
Compliance with all relevant laws and regulations regarding waste disposal.

5. Payment Terms

Payment for our services is due as follows:

Full payment is required upon completion of services.
Accepted payment methods include cash, credit/debit cards, and bank transfers.
Invoices will be provided detailing the services rendered and costs incurred.
Late payments may incur additional fees.

6. Cancellation Policy

Clients may cancel their service booking under the following conditions:

Cancellations made at least 48 hours before the scheduled service will incur no penalty.
Cancellations made within 24-48 hours may incur a 25% cancellation fee.
Cancellations made less than 24 hours before the scheduled service will incur a 50% cancellation fee.

7. Liability

While we take utmost care in providing our services, Flat Clearance West Ham shall not be liable for:

Damage to items that were not declared prior to clearance.
Loss of items due to improper packing by the client.
Unforeseen circumstances beyond our control, such as natural disasters.

Clients are advised to ensure that all valuable and irreplaceable items are removed before our team arrives.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Amendments to Terms

Flat Clearance West Ham reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes. Continued use of our services constitutes acceptance of the updated terms.

10. Intellectual Property

All content provided by Flat Clearance West Ham, including text, graphics, logos, and images, is the property of Flat Clearance West Ham and is protected by applicable intellectual property laws.

11. Confidentiality

We are committed to maintaining the confidentiality of client information. Any personal or sensitive information provided will be used solely for the purpose of delivering our services and will not be shared with third parties without explicit consent, except where required by law.

12. Termination

Flat Clearance West Ham may terminate services under the following conditions:

Non-compliance with the Terms and Conditions.
Fraudulent or malicious activities.
Any action that may harm the reputation or operations of Flat Clearance West Ham.

Upon termination, any owed services will cease, and any outstanding payments will become immediately due.

13. Indemnification

Clients agree to indemnify and hold harmless Flat Clearance West Ham, its employees, and agents from any claims, liabilities, damages, or expenses arising from the use of our services or violation of these Terms and Conditions.

14. Force Majeure

Flat Clearance West Ham shall not be liable for any failure to perform its obligations due to unforeseen circumstances or causes beyond its reasonable control, including but not limited to acts of God, war, or natural disasters.

15. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall continue to be in full force and effect.

16. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and Flat Clearance West Ham regarding the use of our services and supersede all prior agreements and understandings.

17. Feedback and Complaints

We welcome feedback from our clients to improve our services. Any complaints should be directed to our management team and will be addressed promptly and professionally.

18. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy document, which outlines how we collect, use, and protect your personal information.

19. Acceptance of Terms

By engaging Flat Clearance West Ham for your flat clearance needs, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.